Privacy Policy

Overview

Innovative Roofing (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect on innovativeroofusa.com, why we collect it, and how you can reach us with questions. We serve homeowners and businesses around Omaha, NE, and Kansas City (KS/MO). Offices: 1515 N Saddle Creek Road, Omaha, NE 68104; 1134 W Cambridge Cir Dr, Kansas City, KS 66103.

Information you give us

When you request a free inspection, submit a referral, use website chat, leave private review feedback, or otherwise contact us, we may collect:

• Name, phone number, and email address
• Property address, city, and related job details you share
• How you heard about us and preferred contact method
• Notes, chat messages, or survey feedback you provide
• Your SMS / communications consent when you check the box on our forms

We use this information to schedule inspections, respond to questions, follow up on service, credit referrals when applicable, and improve how we help homeowners.

SMS and phone communications

If you agree to receive communications, we may text or call you about your request (confirmations, scheduling, and related service updates). Messaging frequency varies. Message and data rates may apply. Reply STOP to opt out of texts; reply HELP for customer care info. See our Terms & Conditions for additional SMS details.

Cookies and analytics

We use essential cookies so the site works (for example, remembering cookie preferences). Google tags load on every page with cookies disabled by default; they set cookies and use data for ads only if you choose Allow all. You can change that choice anytime via Cookie preferences in the footer. We do not sell your personal information.

How we share information

Lead details go to our sales and customer-service team (for example by email or internal Slack alerts) so we can respond. We may use trusted vendors who help us run the website, email delivery, spam protection (such as Cloudflare Turnstile), or communications tools — only as needed to operate the business. We may disclose information if required by law or to protect our customers and company.

Retention and security

We keep lead and customer records as long as needed for service, follow-up, and ordinary business records. We take reasonable steps to protect information, but no method of transmission over the internet is 100% secure.

Children

This website is intended for adults seeking roofing and exterior services. We do not knowingly collect personal information from children under 13.

Text Messaging (SMS) Opt-In

Innovative Roofing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms

Your choices

• Opt out of SMS with STOP, or contact us to update your preferences
• Adjust cookie / analytics preferences from the footer
• Email info@innovativeroofusa.com to ask about the information we hold related to a website request

Changes

We may update this policy periodically. The “Last updated” date will change when we do. Material changes will be reflected on this page.

Contact

Privacy questions: info@innovativeroofusa.com. Sales and scheduling: sales@innovativeroofusa.com.

• Omaha (402) 512-4200
• Kansas side (913) 396-8888
• Missouri side (816) 683-8888